Shipping costs are determined by the order value, and they added to the bill.
Delivery costs in Finland (Finnish Post): Parcel locker/Post outlet
- less than 30 €, the delivery cost 4,90€
- less than 50€, the delivery cost 6,90€
- more than 50€, the delivery cost 0€
Delivery costs in Finland: Home parcel
- less than 30 €, the delivery cost 9,90€
- less than 50€, the delivery cost 11,90€
- more than 50€, the delivery cost 5€
Czech Republic, Estonia, Latvia, Lithuania, Germany, Poland, Sweden (Post Parcel Connect):
- less than 40€, the delivery cost 10€
- less than 80€, the delivery cost 14€
- more than 80€, the delivery cost 0€
Austria , Belgium, Denmark, France, Hungary, Ireland, Italy, Luxembourg, Netherlands, Portugal, Slovak, Slovenia, UK (GLS Packet):
- less than 40€, the delivery cost 14€
- less than 80€, the delivery cost 18€
- more than 80€, the delivery cost 0€
Norway, Switzerland (GLS Packet):
- less than 100€, the delivery cost 35€
- less than 200€, the delivery cost 25€
- more than 200€, the delivery cost 0€
Canada, Mexico, Japan, South Korea, Singapore, Hong Kong, Russia, Israel, Lebanon, Arab Emirates, Saudi Arabia, Jordania, Turkey and India (GLS Packet):
- less than 150€, the delivery cost 50€
- more than 150€, the delivery cost 30€
Some of our products might have limited availability and they can be out of stock. The products, which are temporarily exhausted, the indication "This product is temporarily out of stock".
All finnish Internet banks (Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspanki, POP-panki, Säästöpanki, S-panki ja Ålandsbanken)
Credit/Debit card (Visa, MasterCard and American Express -cards)
Mobile pay (Pivo, MobilePay, MasterPass and Siirto)
Payment Service Provider:
Brokerage fee and the payment service provider of the service provider operates Checkout Finland in co-operation with Finnish banks and credit institutions. Checkout Finland Corporation is displayed payee's account statement or card invoice and forwards the payment to the merchant. Checkout Finland has a payment institution license. A defect, we ask you to first contact the product vendor.
Checkout Finland OyEteläpuisto 2 C, 33200 TampereY-tunnus 2196606-6
0800 552 010 (0,00 €/min+ppm)
In Online payment, the payment messaging service for Checkout Finland is implemented in co-operation with Finnish banks and credit institutions. For the customer the service functions like a conventional online payment.
Ordering occurs through Osmia Oy's online shop: www.osmia.fi.
All orders will be confirmed by e-mail, stating the price of the order and the products ordered. Order confirmation requires notification of e-mail address when ordering. The Customer commits with every order to valid terms of delivery.
Customer-specific credit limit is 250€
Return Policy: The customer is entitled to cancel the order within 14 days of receipt of the product in accordance with the Consumer Protection Act. The returned item must be unopened and unused. The return situation, please contact us by e-mail for instructions: firstname.lastname@example.org
Troubleshooting: If the product is lost during transportation, corrupted, or the customer has received the wrong product, the customer must immediately report the error to email@example.com. or by mail to Osmia Oy, Sorvaajankatu 11a, 00880 Helsinki, Finland.
If you have ordered your package SmartPost package and you need advice, please contact:
Tel. +358 100 85933
Mon - Fri 9-21, Sat 9-18 and Sun 12-18
Notification of wrong delivery or a defective product must be made within 14 days of receipt of the product. If the package is damaged in the mail, is a product made an immediate claim with the post office.
Online store general information
Osmia Oy (Business ID 1560382-4) is the company selling products of this e-commerce. We sell our products to private persons of full age. We sell our products also for companies. All prices include VAT. We reserve the right to change prices and delivery costs law.